Frequently Asked Questions
Frequently Asked Questions
How long does unlocking take?
Most unlocks are completed within minutes to a few hours, depending on the service. Some carrier services can take 24–72 hours.
Is unlocking legal?
Yes — unlocking is legal in most countries when you own the device or have authorization from the owner.
What information do you need?
Typically just your 15-digit IMEI number — dial *#06# on the device or find it in Settings → About Phone.
Will unlocking erase my data?
No. IMEI-based unlocking is remote and permanent — nothing on the device is modified or erased.
How do credits and refunds work?
Top up your balance once, then spend credits on any service. If an order cannot be completed, the amount is returned to your balance automatically.
Can I integrate this with my own store?
Yes — generate an API key from Settings → API and place orders programmatically. See the Knowledge Base for webhook and polling guides.
